Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Yes, we are always happy to accommodate specific sizes other than what appears on our website. Joaoshoots with one of the highest resolution cameras available so that we can create sizes up to 110” for most series.* However, once we print above 48 x 72,” plexiglass face-mounted framing is the only type of framing that will support a print this big. Above 48 x 96” we would need to break the print up into a diptych, triptych, or quad which could be framed in plexiglass or wood frames.

We don’t crop or otherwise alter images to maintain the consistency and integrity of the edition.
Curious as to how a print will look in your space?

Contact us at Joaocarlosphoto@gmail.com for a custom mockup.

Framing Info
Artwork comes finished in a premium, hardwood frame moulding with your choice of a Mahogany , Walnut , Jacobean , Lime wash or Clean Varnish.
• Framed works come equipped with hanging hardware, clear bumpers, and a protective paperback finish.
Frame Size & Thickness
• 30” x 42” and smaller: 7/8″ face, 1 1/4″ deep
• 32” x 48” through 38” x 57”: 1” face, 1 7/8″ deep
• 44” x 63” and larger: 1.5” face, 1.5” deep
Mat / Full Bleed / Border Options

FULL BLEED

The frame comes right up to the edge of the print.

MAT BORDER

Artwork is framed by an acid free 3-inch, 8-ply white mat border. (Due to the manufacturer limitations, prints larger than 54” will have a 3” paper border instead of a mat)

LIFTED

Artwork is permanently adhered to a 3/16” lift so it appears to float above the mat, and is set with a ¼ “ gap between the frame and the print.
Face-mounted Plexi Frames
• Artwork is permanently face-mounted to plexiglass using clear adhesive and reenforced with Dibond backing to provide durability and rigidity.
• An aluminum brace will be mounted to the back of each plexi frame, along with a french hanging cleat. The cleat will require additional hardware based on the make of your wall.

Our standard plexiglass is lightweight and more durable than glass.

Yes, our museum plexiglass is the best option for a high-quality look, which reduces 20-30% of reflections, is abrasion resistant, and offers up to 99% UV protection.
We recommend considering this option if you are placing your work in the vicinity of large light sources, facing sunlit windows, or if you are sensitive to glares in your artwork. Please also note that due to the nature of the protective UV coating you may notice a slight green cast to any remaining reflections. No need to worry; this is completely normal and will not affect your artwork.
If you have any questions about choosing your plexiglass type, please call or e-mail us and we will be happy to help.

Yes, the plexiglass that comes standard on our frames is 75% UV protective, and our museum plexiglass offers 99% UV protection.

We advise your framer to dry-mount the work on acid-free board using archival tissue and materials. This will ensure that your print will remain flat once framed. Note that it is common for prints to have waves when unrolling for the first time.

Your print is made of archival materials that will last a lifetime but it is still very fragile and should be taken directly to a framer. Do NOT handle your unframed print yourself. Also, prints are not meant to be stored in a tube for extended periods of time.

E-mail us for hanging instructions specific to your frame type.

We enjoy working on exciting opportunities with select partners such as brands and charities. If you are interested in partnering with us, please contact dina@joaocarlosphoto.com

As the editions sell out for each artwork and fewer pieces are available, the price goes up on that image. The current prices are listed on the website.

Unframed prints have a 3” paper border

João carefully selects the number of prints offered of each image to protect your artwork’s long term identity. All limited edition photographs are signed by the artist and include a Certificate of Authenticity (COA). The COA will be mailed separately and should arrive prior to the artwork.

When a limited edition artwork is purchased, the next available edition number is automatically selected and assigned to that purchase. If you are interested in what number in the edition is next available for a specific print, please e-mail joaocarlosphoto@gmail.com

All limited edition prints are printed at world class museumPrinters Print Foundry from the UKhowever all images are inspected by Joao , as well as signed and numbered. Each print also comes with a Certificate of Authenticity. The Certificate of Authenticity ensures that your print is an original and should be stored somewhere safe, preferably separate from the artwork.

All sales are final, non-refundable and non-returnable. However, if you have received the wrong print in error, please contact us so we may resolve the issue.

We take great care to ensure that all artwork purchases arrive safely. However, at times unfortunate things happen that are beyond our control and there’s a chance your order could arrive imperfect. In such cases, we require that any damage claims must be filed within 7 days of receiving your delivery, otherwise we cannot make a claim with our shipment carrier and thus cannot assume responsibility. Please open and inspect your order immediately upon receipt and if there’s an issue, carefully follow these instructions:

1. When the shipment arrives, examine the outside of the box and please note any visible damage when you sign for it.

2. If damaged, take a picture of the outside of the box before you open it.

3. Open the package and take pictures of all damage points.

4. Send all photos and your contact information to joaocarlosphoto@gmail.com with the subject line “Damage – Order Nr.” Your order number can be found in our e-mail updates to you and on the packing slip which will be inside the box.

If you have any questions that are not addressed here, please call the studio at (+ 351 917 638 719) or email: store@joaocarlosphoto.com

Yes. We will ship unframed work anywhere in the world. Shipping for framed work is currently limited to the contiguous Europe , although we would be happy to help you find a framer wherever you reside.

Standard shipping (for both framed and unframed prints) is included in the price of your print at no extra cost. Expedited shipping is also available. Contact us for a quote.

The turnaround time for framed orders is approximately three to four weeks, depending on the final destination. Unframed prints typically take one to two weeks from the time we receive the order to reach their final destination.